Accessing the download area
The download area is for use by registered
users only. In most cases registered users are schools. All schools in Scotland
have been sent details about how to access the download area. If you are not a
school or other registered user, you will not be able to access the download
area.
You do not have the instructions for
accessing the download area for the first time.
Please consult your head
teacher in the first instance. If the head teacher has not received
the instructions then he/she should contact AifL@Scotland.gsi.gov.uk
or fax to AifL on 0131 244 7001 giving school name, address, email
address and telephone number.
You have difficulty accessing the
download area for the first time.
If you follow the instructions
provided to schools but still experience difficulty, then contact
the Helpline on 0870 0100 297
You try to log in
but a message appears saying "Login failed".
If you see the message "Login failed"
there could be several reasons:
-
You may be using
the wrong SEED number and password.
-
Check that you
have used the correct SEED number and password.
-
A colleague may
be logged from another computer.
-
Wait until that
person has logged out.
-
You may have closed
your browser a few minutes earlier without logging out.
-
Wait five minutes
and try again. To avoid this happening in future make sure
that you always log out before closing your browser.
If you still have a problem,
then contact the Helpline on 0870 0100 297
You have registered
as a user, but have forgotten your password.
Use the "Forgotten
password" option in the login area of the download page.
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